GENERAL INDICATIONS OF DECEIT
The following is a mixed bag of clues that indicate
deception. They can be used with great reliability by
themselves or in conjunction with other clues.
CLUE 31
Whew, I'm Sure Glad That's Over
Watch and listen carefully during a conversation
when the subject is changed. Does he become
happier? Does he seem more relaxed? He may even
offer a smile or nervous laugh. Notice his posture.
Does it become more relaxed and less defensive? The
giveaway here is how fast and dramatically his mood
changes, indicating his discomfort with the previous
subject matter. Test him to see if he's quick to change
the subject. If he has been accused of something
abominable and is innocent, he will resent the
accusations and will insist that the topic be explored
further, either now or at some future date.
Remember, the guilty wants the subject changed;
the innocent always wants a further exchange of
information.
CLUE 32
How Dare You Accuse Me?
If he is accused of something harsh and is not
indignant and offended that his honour has been
questioned, this is a highly reliable sign that he's been
caught off guard. It's been said that during the
preliminary stages of the 0. J. Simpson investigation,
detectives thought it curious that Simpson did not
appear to be outraged by the accusation that he had
murdered his ex-wife and her friend Ron Goldman.
While he is being accused the liar will remain
fairly expressionless, like a student being admonished
by his principal. A look as if to say "What?!" will not
be present. The liar is more concerned with how he is
going to respond than he is with the accusation itself.
CLUE 33
Never Believe AnyoneWho Says This
Have you ever met someone who insisted on starting
statements with phrases such as "To be perfectly
honest," "To be frank," or "To tell you the truth"?
Someone who is telling the truth doesn't need to
convince you before he gets his words out. Some
people habitually use these phrases. Such expressions
mean literally that everything that came before them
is a lie, everything that will come after will be a lie,
but for now he's decided to pause to tell you the
truth. If these phrases are not part of a person's
usual verbal repertoire, watch out! If someone's
going to tell you the truth, it's unlikely that he would
start off by saying just that. If he feels the need to tell
you that he's being honest and that you're about to
receive the whole truth, you can be pretty sure you're
not getting it.
Also included in this clue is the ever-pervasive and
always annoying phrase "Why would I lie to you?" If
you receive this response to an accusation you've
made, be suspicious. If he's being accused of
something, he probably has an excellent reason to lie.
I cannot tell a lie. Or can I? The phrase "I never
lie" should always be received with caution. Anyone
who needs to declare his virtuous nature does so
because there is no other way for you to find out.
Some people will say just about anything to sound
believable, even lie straight to your face. One's
honour should speak for itself. When a person tells
you that he is the most honest person that you will ever
meet, don't walk away—run.
CLUE 34
I've Got My Answer Down Pat
If his answer sounds pat and well rehearsed, there's a
fair chance that he was expecting the question and
took the time to get his story straight. Having facts
and details at your fingertips that should not be easily
recalled is a good indication that you have prepared.
For instance, suppose Samantha, when asked where
she was on a particular day two months ago, responds
with, "I went to work, left at five-thirty, had dinner at
Caracella's until seven forty-five, and then went
straight home."
Law enforcement officers are aware of and use this
clue with great results. Suppose a police detective
questions a suspect. If the suspect is able to recall what
he did and where he was on a given date two years
earlier, something is very wrong. Most of us can't
remember what we had for breakfast yesterday
morning!
Rehearsed answers also provide a person with a
way of giving you information that you never asked
for, information that they want known. Politicians are
famous for answering questions that were never
asked. They have an agenda that will come out
regardless of the questions put to them. Sometimes
they don't even bother to rework the question; they
just take off in their own direction. During the
William Kennedy Smith rape trial, Smith's uncle Ted
Kennedy was called as a defence witness to testify
about to his knowledge of the day. In just minutes
the courtroom was treated to Kennedy's taking us
through the history of his family, the death of his
brothers, and the trials and tribulations of his life.
The courtroom was mesmerized. This was done to
evoke the Kennedy aura and charm for the benefit of
William Kennedy Smith. Whether it had a direct
impact or not is hard to say, but Smith was found
not guilty.
CLUE 35
Can You Repeat the Question, Please?
Instead of hemming and hawing, he may resort to
one of the following statements to buy himself some
time, to review the best course of action, to prepare
his answer, or to shift the topic entirely. They are all
designed to delay his answer. For example, you ask
someone hold old he is and he responds with "How
old do you think I am?" It's obvious that your answer
may influence his. Here are some of the more popular
ones.
1. "Could you repeat the question?"
2. "It depends on how you look at it."
3. "What's your point exactly?"
4. "Why would you ask something like that?"
5. "Where did you hear that?"
6. "Where is this coming from?"
7. "Could you be more specific?"
8. "How dare you ask me something like that?"
9. "I think we both know the answer to that."
10. "Well, it's not so simple as yes or no."
11. "That's an excellent question. It deserves
some
thought."
12. "Can you keep a secret? Great. So can I."
13. "I'm not sure this is the best place to discuss
this."
14. The person repeats your question back to you,
an attempt at sounding incredulous. For example,
"Did I sell you a puppy with a heart condition? Is
that what you're asking me?"
CLUE 36
Sleight of Mouth
You've heard the old saying "If it sounds too
good to be true, then it probably is." During the 0.
J. Simpson trial, Detective Mark Fuhrman said on
the witness stand and under oath that he had never
in the past ten years used a specific racial epithet.
Almost no one—including the jury—believed that
this was true. He would have been deemed as much
more credible had he admitted to using racial
epithets on occasion and with regret. But saying he
never used them in any context seemed highly
implausible. And indeed, the evidence later proved
him to be a liar, forcing him to assert his Fifth
Amendment privilege to avoid self-incrimination. If
something sounds implausible, investigate further—
no matter how convincing the person is.
CLUE 37
Tricky Dicky
There is also such a thing as a lie through
implication instead of expression. During the 1960
presidential campaign, Richard Nixon sought to
remind Americans that his opponent John F.
Kennedy was Catholic, not Protestant. We had
never had a Catholic president before, and Nixon
thought the fact that Kennedy was Catholic might
make the American people uneasy. Blatantly
reminding the public of his opponent's religion
would make him look bad. So, in keeping with his
reputation and according to the wisdom of politics,
Nixon said the following: "I don't want anyone not
to vote for John Kennedy because he is a Catholic."
The intent was obviously different from the
message, but he got his point across nicely.
Although as history later proved, his effort was
futile.
Whenever someone makes a point of telling you
what they're not doing, you can be sure it's exactly
what they are doing. The preamble is what they really
mean. After a blind date, Jim was informed by the
woman he went out with that she's very busy for the
next few weeks but that she doesn't want him to think
she's blowing him off. If that was not her intention,
then it wouldn't have occurred to her to say that.
When you hear, "Not to hurt your feelings, but. . ."
you can be sure that this person doesn't mind hurting
your feelings.
Another clever way of lying through implying
comes in the form of a denial. It works like this.
Let's say that an agent is attempting to convince a
casting director to cast his client, John Jones, instead
of another actor, Sam Smith. The agent casually
mentions to the casting director that Sam was at the
Betty Ford Clinic last month, but heard it was only
to see a friend. Now the casting director wonders if
Sam has an alcohol or drug problem. Had the agent
simply said that Sam was there to get treatment, the
casting director would have been suspicious of his
intentions in mentioning it. By stating it in the form of
a denial, he implants the suggestion without
suspicion.
Let's look at another example. You hear, "He's
having marital problems, but it has nothing to do
with his wife's new job." What's the first thing you
ask? "What does his wife do?" Suddenly you're in the
exact conversation that is "supposed" to have no
bearing on the facts. Clever, isn't it? Don't be misled.
CLUE 38
Don't Be Ridiculous
Beware of the person who uses humour and sarcasm to
defuse your concerns. For instance, you ask one of your
salespeople if she met with the competition and she
replies, "Sure did. We meet every day in a secret
warehouse. You can get in only if you know the
special knock. It's there where we discuss the eventual
downfall of your business empire." This makes you
feel foolish about inquiring further. And she knows
it. When you ask a serious question, you should expect a direct response.
CLUE 39
We're Out of Stock
Have you ever had the salesman tell you that the item
you were looking for is inferior to another one? And
as it turns out, the one that you want happens to
be out of stock.
Clearly, he would have beenmuch more believable if
he had said he did have what you wanted but
preferred to show you something even better. So
before you accept someone at his word that he has
something better to offer, first see whether he has
what you originally asked for. If he doesn't, there's a
better than even chance that you shouldn't believe
him.
CLUE 40
The Number Zone
There's an old saying that goes, "If you always tell the
truth, then you'll never have to remember anything."
When a liar speaks, in an attempt to appear fluid, he
will often fall into the number zone. This is when all
of the numbers he mentions are the same or multiples
of one another. This happens because he is thinking
fast and is trying to remember what he's saying. A
typical exchange during a job interview might go as
follows:
Ms. SMITH: SO, Mark, how many years' experience
do you
have in restaurant management?
MARK: At the three places I've worked, I've had
about six years experience in total.
Ms. SMITH: Tell me a little bit about your experience at
these
places.
MARK: Well, I would put in sixty-hour weeks. And I
was in
charge of a crew of about twelve . . .
Watch out when facts, figures, and information
have unusual similarities.
CLUE 41
Nervous Nellie
While we can control some gestures, the following
are involuntary responses thatwe have little or no
control over:
The fight-or-flight syndrome: A person's face
may become flushed or, with extreme fear, can turn
white. Look for signs of rapid breathing and increased
perspiration. Additionally, take note if he is trying to
control his breathing to calm himself. This will
appear as deep, audible inhaling and exhaling.
Trembling or shaking in voice and body: His
hands may tremble. If he is hiding his hands, it might
be an attempt to hide uncontrollable shaking. His
voice may crack and seem inconsistent.
This is hard to swallow: Swallowing becomes
difficult, so look for a hard swallow. Television or
movie actors who wish to express fear or sadness
often use this behaviour— hence the expression "all
choked up." Also indicative is a clearing of the throat.
Due to anxiety, mucus forms in the throat. A public
speaker who is nervous often clears his throat before
speaking.
A choir boy, he's not! Vocal chords, like all
muscles, tighten when a person is stressed. This will
produce a higher sound, octave, and/or pitch.
I'm sorry, you said what? When we're under
stress, our ability to focus on something is often
diminished. Have you ever met someone at a party
and forgotten his name right after you're introduced?
Look for signs of distraction and an inability to pay
attention to what's going on.
The whistler: Whistling seems to be a universal
action to relax oneself when one is frightened or
anxious, and is an unconscious attempt to build up
courage or confidence. Most people have little tells-
—gestures used when they are nervous. They may rub
an ear for reassurance or plaster on a fake smile to
boost their confidence.
CLUE 42
Oh So Clever
The ancient sport of Judo has a fundamental
philosophy: do not confront force with force; instead
use your opponent's strength and turn it against him.
The purveyors of this clue never get defensive or
argue, they simply use your own words to support
their claim.
Let's say that a guard is standing watch over a
restricted area. It's his job to check ID s of those who
enter. "I'm not sure you have, authorization," he says
to a man attempting
access. "I'm not surprised," answered the man, "only a
few people are aware of my clearance level. My work
here is not supposed to be known by everyone."
Do you see how quickly the man verbally
disarmed the guard? Had he started to argue and
insist that he had clearance and that the guard was a
fool for not knowing, he would have met with a wall
of resistance. Rather, he agrees with the guard, and
explains that the reason why the guard thought he
didn't have authorization is the very reason why he
does have authorization.
A certain bagel company overcame an obvious
marketing problem by using this same practice. The
company sells frozen bagels, yet it wanted to project
an image of freshness, a characteristic that to most of
us is the opposite of frozen. Their solution? The
slogan "They taste best because they're frozen."
Watch out when someone tries to use an obvious fact
to support a questionable assertion.
CLUE 43
The Moral Assumption
This clue is so clever and pervasive that once you hear
about it, you'll probably realize that it has already
been used on you many times. The genesis of this clue
comes courtesy of human nature. We all have an
inherent need for order, for continuity and
consistency.
The purveyor of deceit demonstrates characteristics
with a specific moral bent sothat other of his actions
will be seen
in that light. An example will clarify. Let's say that
Joe, the financial officer of a large corporation, thinks
that you may be on to his embezzlement scheme. He
knows that you have no real proof, but he wants to
throw you off the track. What might he do? In your
presence, he may openly chastise another employee
for "borrowing" some office supplies for her personal
use at home. Your impression is that Joe is a moral
person who objects to something as minor as stealing
office supplies. Certainly he cannot be responsible for a
large-scale embezzlement scheme.
A wife who is concerned that her husband
suspects her of having a brief affair (which she did
indeed have) might say something like this: "Honey,
do you remember Harvey, Sally's husband? Well,
Jill told me that they're having problems because
Harvey kissed a co-worker at the Christmas party. If
you ask me, she should leave that no-good piece of
garbage. Who knows what else he's done? Even if
that was it, what is going through his mind? What an
idiot!"
This is going to put serious doubts in the
mind of this woman's husband that she would ever
be unfaithful to him.
CLUE 44
Oh, by the Way
Beware if she casually tells you something that
should deserve more attention. For example, she
says, "Oh, by the
way, I've got to go out of town next weekend on
business." If she doesn't usually travel for work on
the weekends, then you would expect her to make a
point of how unusual the trip is. Her downplaying
the trip makes it suspicious.
When something out of the ordinary happens and
the person doesn't draw attention to it, it means that
she is trying to draw attention away from it. And for
this there is usually a reason. Another tactic is
running off a long list of items in the hope that one
will remain unnoticed. Magicians, who are experts
at slight-of-hand, know that their effectiveness lies
in their ability to draw your attention where they
want it to go. When your attention is being
directed one way, check to see what lies the other
way.
CLUE 45
Lots of Lies
If you catch a person in one lie, it makes good sense
to question everything else that person has said.
Let's say you're buying a car and the salesman says
that you must act quickly because two other people
have looked at this car and it's the last one in stock.
Say something like "I hear that this model retains its
value better than most others, isn't that true?" Or "I
heard that they're going to raise the prices on next
year's model substantially." These are statements an
honest salesperson will question if he or she hasn't
heard
any such thing. However, if your salesperson is
quick to agree with you, it means that he would say
almost anything to make the sale—which also
means that he probably doesn't have anyone else
interested in the car, even though he's claimed
otherwise. If you can, try to find out if this person
has a reputation for being deceitful. Honesty is a
function of character, and character is not
something that is easily changed.
CLUE 46
Wild, Wild, Wild
"You're not going to believe what happened to me!"
How many times have we heard that phrase? Common
sense dictates that if we want someone to believe us,
we should make our story or explanation as believable
as possible. This is usually true, but not always.
Sometimes the more outrageous a story is, the more
believable it becomes. Why? Because we think to
ourselves, If this person wanted to lie to me, he'd
probably have come up with something a little less
far-fetched. So in this cleverdeception the liar
embellishes his story and simply offers the phrase
"Don't you think that if I was going to lie to you, I'd
come up something a little more believable? You just
can't make this stuff up." When in fact that's exactly
what he's done.
SUMMARY
• When the subject is changed, he's in a better,
more relaxed mood.
• He does not become indignant when falsely
accused.
• He uses such phrases as "To tell you the
truth," "To be perfectly honest," and "Why
would I lie to you?"
• He has an answer to your question down pat.
• He stalls by asking you to repeat the
question or by answering your question with
a question.
• What he's saying sounds implausible.
• He offers a preamble to his statement
starting with "I don't want you to think
that ..." Often that's exactly what he wants
you to think.
• She uses humour or sarcasm to defuse your
concerns.
• He offers you a "better" alternative to your
request when he is unable to give you what
you originally asked for.
• All of his facts relating to numbers are the
same or multiples of one another.
There is evidence of involuntary responses
that are anxiety based.
• He uses an obvious fact to support a dubious
action. She casually tells you something that
deserves more attention.
• He exclaims his displeasure at the actions of
another who has done something similar so
that you will not suspect him.
• If he lies about one thing, everything he says is
questionable.
• His story is so wild that you almost don't
believe it. But you do, because if he wanted
to lie, you think that he would have come up
with something more plausible.
There is evidence of involuntary responses
that are anxiety based.
• He uses an obvious fact to support a dubious
action. She casually tells you something that
deserves more attention.
• He exclaims his displeasure at the actions of
another who has done something similar so
that you will not suspect him.
• If he lies about one thing, everything he says is
questionable.
• His story is so wild that you almost don't
believe it. But you do, because if he wanted
to lie, you think that he would have come up
with something more plausible.
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